Top frequently asked questions
How do I use the 'VOCABULARY' button to the right of the text (or the audio player) in my lesson or correction?
The level of the lessons is too easy/too difficult.
My bank card is going to expire soon - How do I update my bank information?
I won't be able to complete my lessons for several days - What should I do?
I'm having a hard time following the stories and keeping track of characters in the lessons
Subscriptions & Secure Payment
Sending and Receiving
Other Technical Problems
Course material and Level
Managing your absences
Listening to audios