Top frequently asked questions
What is the Workbook? How do I access it?
Why does the audio script sometimes appear in my lesson and other times only in the correction?
Is a payment with 'CIC Paiement' secure?
I can't do my lesson today - What should I do?
I can't open the PDF files in my Workbook.
Subscriptions & Secure Payment
Sending and Receiving
Other Technical Problems
Course material and Level
Managing your absences
Listening to audios