Top frequently asked questions
The level of the lessons is too easy/too difficult.
The link for the audio file doesn't work.
I've purchased an Unlimited subscription, and I would like to unsubscribe.
The 'Access Denied' message appears when I try to access my Workbook.
The audio cuts out before the end of the file.
Subscriptions & Secure Payment
Sending and Receiving
Other Technical Problems
Course material and Level
Managing your absences
Listening to audios