Top frequently asked questions
My bank card is going to expire soon - How do I update my bank information?
When will my initial level be calculated?
I can't do my lesson today - What should I do?
When I click on my lesson link, a message saying that my lesson is too old appears.
The audio cuts out before the end of the file.
Subscriptions & Secure Payment
Sending and Receiving
Other Technical Problems
Course material and Level
Managing your absences
Listening to audios