I'm having a hard time following the stories and keeping track of characters in the lessons
This question is only relevant for Gymglish, our English training and certification.
Although it may not be easy to identify all the characters at the start of your training, the vast majority of users quickly become familiar with each of them and their unique personalities!
The episodes sent after the end of the test period are chronologically independent. Therefore, it is normal that you don't receive the same stories as your colleagues and friends, at least not at the same time!