Subscription & payment
Questions related to subscriptions and payment methods.
Subscriptions
Purchase a subscription
To purchase a subscription, visit our online shop by clicking on the caddie icon at the top right of any lesson or correction. You will be able to pay...
Your invoices and receipts
Your receipts are stored in your User Space and available for downloading at anytime (browser version only). Simply follow the steps below in order ...
Cancel automatic renewal of a subscription
You can cancel automatic renewal at any time by accessing your User Space . Click on your name at the top right of any lesson or correction or go str...
Cancel automatic renewal of a subscription in the iTunes / App Store
To cancel the automatic renewal of a subscription purchased via the iTunes / App Store, and stop future payments, please do the following: Go to "Sett...
Offers & services
Features of BASIC, PREMIUM and GOLD offers
All features are detailed in our online shops for each product: Gymglish Frantastique FLE Hotel Borbollón Wunderbla Saga Baldoria Frantastique Orthogr...
What content will I access by purchasing a subscription?
If you purchase a Gymglish subscription, you will have access to one lesson per day (with personalized correction) and up to 7 lessons per week, depen...
General conditions and terms of service
You can find our terms of service using the following link: https://www.gymglish.com/documents/cgvps-en-latest.pdf
Payments
Update your bank card information
We've got it under control! Two months before your bank card expiry date, you will be informed by email of the procedure to update your information. I...
Is a payment via Adyen secure?
Yes! When you purchase a subscription, the secure transaction is executed by our payment provider, Adyen. During the bank card payment phase, you wi...
Using a promo code
If you have a promo or discount code, you can apply it on the last page when purchasing a subscription in our online shop. Here's how to do it: Click ...
Gifts
Activate a subscription with a gift code
If you received a gift code (or mistakenly purchased a subscription as a gift), you can activate your course of choice via the following links: Fren...
I'd like to purchase a subscription as a gift
If you'd like to offer one of our language courses to your loved ones, simply visit our dedicated gift shop ! You'll be able to choose your preferred...