All Categories ​>​ ​Subscription & Payment

Subscription & Payment

Features of BASIC, PREMIUM and PRO offers

Important : regardless for the offer you choose (BASIC, PREMIUM or PRO), our lessons will automatically adapt to your level! The following features are included in all our offers: tailor-made courses…

Updated 4 months ago by Dan

Your receipts

Your receipts are stored in your User Space and available for downloading at anytime (browser version only). Simply follow the steps below in order to access them: Access your User Space or c lick on…

Updated 2 months ago by Dan

General conditions and terms of service

You can find our terms of service using the following link: http://www.gymglish.com/documents/cgvps-en-latest.pdf

Updated 2 years ago by Julian

Cancel an "Unlimited Subscription"

For Unlimited subscriptions (also called "Pay as You Go"), you can unsubscribe at any time by accessing your User Space or from any lesson or correction. Click on your name at the top right of any le…

Updated 8 months ago by François

Update your bank card information

We've got it under control! Two months before your bank card expiry date, you will be informed by email of the procedure to update your information. If you stop payments from your card, or in case yo…

Updated 2 years ago by François

Purchase a subscription

To purchase a subscription, visit our online shop by clicking on the "SHOP" button at the top right of any lesson or correction. You will be able to pay by credit card, PayPal, wire transfer or by di…

Updated 4 months ago by François

Is a payment via Adyen secure?

Yes! When you purchase a subscription, the secure transaction is executed by our payment provider, Adyen. During the bank card payment phase, you will briefly leave our site to reach Adyen's secure p…

Updated 2 years ago by François

Cancel an "Unlimited Subscription" in the iTunes App Store

To cancel Unlimited Subscriptions purchased via the iTunes App Store, and stop future payments, please do the following: Go to "Settings" (on your iPhone) -> "iTunes Store / App Store" -> "Apple ID".…

Updated 2 years ago by Julian

Using a promo code

If you have a promo or discount code, you can apply it in the 'Order summary' page when purchasing a subscription in our online shop. Here's how to do it: Click on 'Add promo code (optional)'. Enter…

Updated 12 seconds ago by Adrien

Activate a subscription with a gift code

If you received a gift code (or mistakenly purchased a subscription as a gift), activate your course from this page. If there is a problem, write to us with the gift code or reference number and we w…

Updated 4 months ago by Julian

I'd like to purchase a subscription as a gift

If you'd like to offer one of our language courses to your loved ones, simply visit our dedicated gift shop ! You'll be able to choose your preferred subscription plan, payment type (including a 10%…

Updated 4 months ago by Adrien

Powered by HelpDocs (opens in a new tab)