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Subscription & Payment

Features of BASIC, PREMIUM and GOLD offers

All features are detailed in our online shops for each product: Gymglish. Frantastique FLE. Hotel Borbollón. Wunderbla. Saga Baldoria. Frantastique Orthographe.

Updated 7 months ago

Your invoices and receipts

Your receipts are stored in your User Space and available for downloading at anytime (browser version only). Simply follow the steps below in order to access them: Access your User Space or c lick on…

Updated 3 months ago

General conditions and terms of service

You can find our terms of service using the following link: https://www.gymglish.com/documents/cgvps-en-latest.pdf

Updated 7 months ago

Cancel automatic renewal of a subscription

Y ou can cancel automatic renewal at any time by accessing your User Space. Click on your name at the top right of any lesson or correction or go straight to your User Space. On the "My Account" tab,…

Updated 3 months ago by François

Update your bank card information

We've got it under control! Two months before your bank card expiry date, you will be informed by email of the procedure to update your information. If you stop payments from your card, or in case yo…

Updated 3 months ago by François

Purchase a subscription

To purchase a subscription, visit our online shop by clicking on the "SHOP" button at the top right of any lesson or correction. You will be able to pay by credit card, PayPal, wire transfer or by di…

Updated 2 years ago by François

Is a payment via Adyen secure?

Yes! When you purchase a subscription, the secure transaction is executed by our payment provider, Adyen. During the bank card payment phase, you will briefly leave our site to reach Adyen's secure p…

Updated 1 year ago by François

Cancel automatic renewal of a subscription in the iTunes / App Store

To cancel the automatic renewal of a subscription purchased via the iTunes / App Store, and stop future payments, please do the following: Go to "Settings" (on your iPhone) -> "iTunes Store / App Sto…

Updated 6 months ago

Using a promo code

If you have a promo or discount code, you can apply it in the 'Order summary' page when purchasing a subscription in our online shop. Here's how to do it: Click on 'Add promo code (optional)'. Enter…

Updated 1 year ago by Adrien

Activate a subscription with a gift code

If you received a gift code (or mistakenly purchased a subscription as a gift), you can activate your course of choice via the following links: English course Gymglish. Spanish course Hotel Borbollón…

Updated 7 months ago

I'd like to purchase a subscription as a gift

If you'd like to offer one of our language courses to your loved ones, simply visit our dedicated gift shop ! You'll be able to choose your preferred subscription plan, payment type (including a 10%…

Updated 2 years ago by Adrien

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