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The Basics

​Getting started with Gymglish

Your first episode. In your first episode, you’ll find short explanations of our approach and our pedagogy, as well as information about our exercises (oral and written comprehension, grammar, vocabu…

Updated 1 month ago

​Your User Space

You can access your User Space by clicking on your name at the top-right of the screen of any lesson or correction (or from the menu in your app). In your personal area, you can: find all the informa…

Updated 7 months ago

I accidentally submitted my answers before completing my lesson!

Unfortunately, it is impossible to cancel a lesson that has already been answered - certain crafty or ill-intentioned users could redo their lesson by helping themselves with the answers given in the…

Updated 7 months ago

Recommend our courses

Recommend our courses by offering one month of training to your contacts! If they purchase a subscription after that, you'll earn free months of lessons for yourself. You can recommend our courses fr…

Updated 7 months ago by Maria Ribeiro

Can I receive my lessons at two different email addresses?

That's an odd request, but no judgement here. Sorry, you cannot receive your lessons at two different email addresses. Note however that you can access all your lessons and corrections from your User…

Updated 7 months ago

Cancel a free trial

To unsubscribe from the free evaluation version, simply click on the "I want to unsubscribe" link at the bottom of any lesson or correction. This link is also available in your User Space , under the…

Updated 7 months ago

I want change the reception address for my lessons

To change the reception address for your lessons, use the My Account tab by clicking on your name at the top-right of the screen on any lesson or correction. You will then find your personal details…

Updated 7 months ago by François

I didn't receive my daily lesson.

Don't forget that you can access your latest lessons or corrections directly from your User Space at any time. Possible reasons for a missing lesson/correction: Check if our servers are up and runnin…

Updated 7 months ago by François

Your participation rate

Your participation rate is the ratio between the number of lessons completed and the number of lessons received, expressed as a percentage. Your participation rate will NOT be affected until 3 days a…

Updated 7 months ago by François

What happens if I don't reply to my daily lesson? Can I choose the reception days?

Our software system only sends a new lesson once the previous one has been completed, so that new lessons don't accumulate in your inbox. We will send you a reminder 3 days after an uncompleted lesso…

Updated 7 months ago

I want to receive more than one lesson per day

Nope. It is not possible to receive more than one lesson per day. Our software is designed to be completed daily, last about twenty minutes, and adapt to your learning profile and your needs. More th…

Updated 1 year ago

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